About Treatment




A Continuum of Care Treatment Model – “No Wrong Door”

How to Get Substance Use Services

If you think you or a family member needs substance use services and are Medi-Cal beneficiaries, call the toll-free Access Line at 1-844-385-9200. The Access Line will perform a screening and provide a referral to a DMC-ODS Plan provider, who will perform an assessment to determine medical necessity based on American Society of Addiction Medicine (ASAM) criteria.

DMC-ODS Ventura County
Access Line (Toll-Free 24-Hour)

Ventura County Crisis Team
1-866-998-2243 (Toll-Free 24-Hour)

The DMC-ODS is committed to protecting your privacy. The confidentiality of alcohol and drug abuse patient records maintained by a 42 CFR Part 2 program is protected by Federal law and regulations. In general, we will not give out information about you or your treatment unless you give permission, or unless allowed or required by law.


DMC-ODS Plan services are health care services for people who have at least one Substance Use Disorder that the regular doctor cannot treat. DMC-ODS services include Outpatient Services, Intensive Outpatient Treatment, Residential Treatment, Withdrawal Management, Opioid Treatment, Medication Assisted Treatment, Recovery Services and Case Management. The American Society of Addiction Medicine (ASAM) produces the criteria to improve access to care, assessment, patient-centered service plans and efficient outcomes-driven treatment and recovery services.



The Opioid (Narcotic) Treatment program provides daily or several times weekly medication and counseling available to maintain stability for those with an opioid use disorder. Studies show that people with an opioid use disorder who follow detoxification with complete abstinence are very likely to relapse, or return to using the drug. While relapse is a normal step on the path to recovery, it can also be life threatening, raising the risk for a fatal overdose. An important way to support recovery from heroin or prescription opioid use disorder is to maintain abstinence from those drugs. Someone in recovery can also use medications that reduce the negative effects of withdrawal and cravings without producing the euphoria that the original drug of abuse caused.
Source: NIDA. (2018, June 8). Medications to Treat Opioid Use Disorder


Medication Assisted Treatment (MAT) provides ordering, prescribing, administering and monitoring of medications for substance use disorders.

  • Medication can safely reduce opioid craving and withdrawal, allowing the brain to balance and heal during recovery.
  • MAT decreases opioid misuse and reduces opioid-related overdoses and deaths.
  • An individualized assessment and medical plan are required.
  • MAT is not a one-size-fits-all approach.
  • MAT does not substitute one addiction for another.
  • MAT is not a substitute for counseling and behavioral therapies.


Help is available. Ventura County Behavioral Health provides a continuum of care for substance use problems, with six locations and a wide range of treatment options for achieving and maintaining recovery. Ventura County ACCESS staff will help determine which treatment options are needed.

  • Outpatient Services
  • Counseling and therapeutic strategies
  • Residential Treatment
  • Residential care for rehabilitation services in a non-institutional setting
  • Withdrawal Management (Detox)
  • Intake, observation, medication services and discharge services
  • Medication Assisted Treatment (MAT)
  • Case Management
  • Assistance in accessing medical, social, educational, vocational or other community services
  • Recovery Services
  • Ongoing aftercare support
  • Specialized programs for women, youth, and people who are justice-involved

> ACCESS Substance Use Treatment Services Brochure


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